Connect with customers with Microsoft Dynamics
Microsoft Dynamics business solutions help you strengthen customer
JourneyTEAM understands that superior customer service can mean the difference
between surviving and thriving. Retaining satisfied customers effectively and
profitably has never been more important. Customer relationship management (CRM)
tools, with strong links to financial management or enterprise resource planning
(ERP) systems can deliver the customer satisfaction that builds businesses.
Are you looking for a customer relationship management (CRM) solution that can
accomplish these critical objectives?
Track customer activities from all company touch points, sales, delivery,
Improve sales and marketing results and lower costs through better tracking.
Provide access to customer ordering and payment information.
Analyze customer relationships and identify your most valuable customers.
Effectively target customers with offers based on their purchasing history
Monitor and measure sales activities to improve sales effectiveness.
Give service and contact center teams the ability to provide superior
Microsoft Dynamics CRM and GP software can your team the information and tools
needed to convert a customer encounter into an opportunity to build a stronger,
more satisfying, more profitable relationship. In addition, Microsoft Dynamics
CRM can monitor and measure sales, marketing, and service activities that impact
customers. Here’s how:
Measuring sales activities within your customer pipeline to identify strong
performers or effective sales processes.
Assisting coordination between sales and marketing teams by tracking
marketing efforts and linking customer response to specific campaigns or
Centralizing records of all customer service activity so that
representatives can resolve problems quickly and maintain customer
Giving contact center teams rapid access to customer history, preferences,
and offers or discounts targeted to specific customer needs.
Contact us to learn more about Microsoft Dynamics CRM and GP
Get a 30-day trial of Microsoft Dynamics CRM.