Customer Case Studies

See what challenges our customers were facing and how we worked together to make lasting, positive change throughout their organization.

Mountain America Credit Union

A credit union with over 100 branches throughout the Midwest sought to improve its user-customer experience. They wanted insight into their customer interactions but were limited due to data living in disparate systems. By unifying their data, and making it easily accessible to Mountain America users, JourneyTEAM was able to help them improve their customer experience.

• Industry: Financial Services

• Users: 3,000

Hope Media Group

By implementing Dynamics 365 along with other Microsoft tools, Hope Media Communications can better manage its donor data, target its audiences more effectively, and simplify its user platform to better make informed business decisions.

• Industry: Media and Communications

• Users: 50

REMA Tip Top

REMA TIP TOP was on Microsoft Dynamics NAV 2009 and starting to feel real pains from the legacy software in their day-to-day processes. They sought to simplify their sales process, save time and resources, and be ready for scalable growth by migrating to the modern platform of Dynamics 365 Business Central.​

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• Industry: Equipment Manufacturing

• Users: 50

River Valley Pipe

River Valley Pipe is a manufacturer and retailer of quality water management products serving businesses throughout the Midwest. They implemented a CRM system that would improve the overall customer experience by keeping track of customer interactions and automating much of the sales process.

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• Industry: Manufacturing

• Users: 20

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