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Microsoft Dynamics Customer Engagement brings all CRM capabilities into a single platform
Microsoft Dynamics 365 Customer Engagement drives efficiency across your organization. By unifying Customer Service, Sales, Marketing, Field Service and Project Service Automation, it allows you to create and maintain a comprehensive view of all your customers. Simplify business processes and consolidate your entire customer journey onto a single platform.
Case Studies
Dynamics 365 Customer Engagement is Microsoft’s software for sales teams. Check out some of these recent case studies. Click the link below.
WGBH / PBS
Media & Communication Industry
Office 365 Health Check
Medical & Health Industry
Basic Research
Supplement & Wellness Industry
Do More With Microsoft Dynamics 365 Customer Engagement (CRM)
Equip your team with the information and tools they need to engage more customers, generate more leads and streamline your sales cycle. Use business intelligence to better understand your customers, get meaningful insights and make actionable plans. Microsoft Dynamics 365 Customer Engagement is the tool you need to transform your business.
Dynamics 365 Customer Engagement
Microsoft Dynamics 365 Customer Engagement helps you enable digital transformation within your organization. Unify CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, sales, operations, customer service and field service. The end result, a better way to engage your customers, empower employees, optimize operations and transform your products and services.
Dynamics 365 Resources
Find out the latest information on Dynamics 365. To see all articles click here.
The Ultimate 360‑Degree View of Your Customer
Know your customers like never before with a real-time customer data platform from Microsoft that includes Power BI, Power Apps, Power Automate and Power Virtual Agents.
Meet Some of Our Team
Landon Boogaard
VP of Sales
Ed Roberson
Dir. Business Development
Eric Beins
CRM Director
Make informed, confident business decisions by putting data-driven insights into everyone’s hands.
Turn ideas into organizational solutions by enabling everyone to build custom apps that solve business challenges.
Boost business productivity to get more done by giving everyone the ability to automate organizational processes.
Easily build chatbots to engage conversationally with your customers and employees—no coding required.
Ready to learn more about Dynamics 365 Customer Engagement?
JourneyTEAM is here to help! We can get you up to speed on pricing and the implementation process, schedule a demo, or answer questions about your specific needs. We’d love to learn more about you and your business and help you understand how Microsoft technologies fit into the picture. To get started—fill out the form on this page.