Microsoft Dynamics 365 Customer Engagement (CRM)

JourneyTEAM is your Microsoft US Partner of the Year that resells and provides services for Dynamics 365 Customer Engagement. We provide creative technology solutions that solve your business problems and give you lasting and sustainable growth. Let's talk how together we can transform your business.

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Microsoft Dynamics Customer Engagement brings all CRM capabilities into a single platform

Microsoft Dynamics 365 Customer Engagement drives efficiency across your organization. By unifying Customer Service, Sales, Marketing, Field Service and Project Service Automation, it allows you to create and maintain a comprehensive view of all your customers. Simplify business processes and consolidate your entire customer journey onto a single platform.

Case Studies

Dynamics 365 Customer Engagement is Microsoft’s software for sales teams. Check out some of these recent case studies. Click the link below.

WGBH / PBS

Media & Communication Industry

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Office 365 Health Check

Medical & Health Industry

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Basic Research

Supplement & Wellness Industry

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Do More With Microsoft Dynamics 365 Customer Engagement (CRM)

Equip your team with the information and tools they need to engage more customers, generate more leads and streamline your sales cycle. Use business intelligence to better understand your customers, get meaningful insights and make actionable plans. Microsoft Dynamics 365 Customer Engagement is the tool you need to transform your business.

Powerful Intelligence

Use built-in intelligence to identify trends, anticipate customer needs and gain insights into customer behavior

Fast Customer Service

Empower agents with data to deliver fast and efficient customer service even from their mobile devices

Single Unified Platform

Empower customer service teams with a single, unified source of all customer information

End-To-End View

Get a 360-degree view of each customer’s journey to imporve sales

Dynamics 365 Customer Engagement

Microsoft Dynamics 365 Customer Engagement helps you enable digital transformation within your organization. Unify CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, sales, operations, customer service and field service. The end result, a better way to engage your customers, empower employees, optimize operations and transform your products and services.

Let's Make Your Implementation a Success

No worries—you're in good hands. JourneyTEAM is the Microsoft US Partner of the year and has helped hundreds of organizations get the most out of Microsoft technologies. Let's talk about your current or upcoming project.

Dynamics 365 Resources

Find out the latest information on Dynamics 365. To see all articles click here.

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Meet Some of Our Team

Landon Boogaard

VP of Sales

Ed Roberson

Dir. Business Development

Eric Beins

CRM Director Lead

Ready to learn more about Dynamics 365 Customer Engagement?

JourneyTEAM is here to help! We can get you up to speed on pricing and the implementation process, schedule a demo, or answer questions about your specific needs. We’d love to learn more about you and your business and help you understand how Microsoft technologies fit into the picture. To get started—fill out the form on this page.

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Microsoft Dynamics 365 Customer Engagement (CRM)

Microsoft Dynamics Customer Engagement brings all CRM capabilities into a single platform

Do More With Microsoft Dynamics 365 Customer Engagement (CRM)

Dynamics 365 Customer Engagement

Let's Make Your Implementation a Success

No worries—you're in good hands. JourneyTEAM is the Microsoft US Partner of the year and has helped hundreds of organizations get the most out of Microsoft technologies. Let's talk about your current or upcoming project.