Microsoft Dynamics 365 Customer Engagement (CRM)

JourneyTEAM is your Microsoft US Partner of the Year that resells and provides services for Dynamics 365 Customer Engagement. We provide creative technology solutions that solve your business problems and give you lasting and sustainable growth. Let's talk how together we can transform your business.
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VAR STARS
2020 WINNER

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Microsoft Dynamics Customer Engagement brings all CRM capabilities into a single platform

Microsoft Dynamics 365 Customer Engagement drives efficiency across your organization. By unifying Customer Service, Sales, Marketing, Field Service and Project Service Automation, it allows you to create and maintain a comprehensive view of all your customers. Simplify business processes and consolidate your entire customer journey onto a single platform.

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Case Studies

Dynamics 365 Customer Engagement is Microsoft’s software for sales teams. Check out some of these recent case studies. Click the link below.



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WGBH / PBS

Media & Communication Industry

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Office 365 Health Check

Medical & Health Industry

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Basic Research

Supplement & Wellness Industry

Do More With Microsoft Dynamics 365 Customer Engagement (CRM)

Equip your team with the information and tools they need to engage more customers, generate more leads and streamline your sales cycle. Use business intelligence to better understand your customers, get meaningful insights and make actionable plans. Microsoft Dynamics 365 Customer Engagement is the tool you need to transform your business.

Dynamics 365 Customer Engagement

Microsoft Dynamics 365 Customer Engagement helps you enable digital transformation within your organization. Unify CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, sales, operations, customer service and field service. The end result, a better way to engage your customers, empower employees, optimize operations and transform your products and services.




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Let's Make Your Implementation a Success

No worries—you're in good hands. JourneyTEAM is the Microsoft US Partner of the year and has helped hundreds of organizations get the most out of Microsoft technologies. Let's talk about your current or upcoming project.

Dynamics 365 Resources

Find out the latest information on Dynamics 365. To see all articles click here.

JourneyTEAM Wins BIG as Microsoft 2020 US Partner of the Year

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Dynamics 365 Marketing – 5 Ways to Put Email Marketing to Work

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Microsoft Dynamics 365 vs. Salesforce: What’s the Best Long-Term CRM Solution?

The Ultimate 360‑Degree View of Your Customer

Know your customers like never before with a real-time customer data platform from Microsoft that includes Power BI, Power Apps, Power Automate and Power Virtual Agents.

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Meet Some of Our Team

Landon Boogaard 

VP of Sales

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Ed Roberson 

Dir. Business Development

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Eric Beins 

CRM Director

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Power BI 

Make informed, confident business decisions by putting data-driven insights into everyone’s hands.

Power Apps 

Turn ideas into organizational solutions by enabling everyone to build custom apps that solve business challenges.

Power Automate

Boost business productivity to get more done by giving everyone the ability to automate organizational processes.

Power Virtual Agents

Easily build chatbots to engage conversationally with your customers and employees—no coding required.

Ready to learn more about Dynamics 365 Customer Engagement?

JourneyTEAM is here to help! We can get you up to speed on pricing and the implementation process, schedule a demo, or answer questions about your specific needs. We’d love to learn more about you and your business and help you understand how Microsoft technologies fit into the picture. To get started—fill out the form on this page.