Microsoft Dynamics Customer Engagement brings all CRM capabilities into a single platform
Microsoft Dynamics 365 Customer Engagement drives efficiency across your organization. By unifying Customer Service, Sales, Marketing, Field Service and Project Service Automation, it allows you to create and maintain a comprehensive view of all your customers. Simplify business processes and consolidate your entire customer journey onto a single platform.

Case Studies
Dynamics 365 Customer Engagement is Microsoft’s software for sales teams. Check out some of these recent case studies. Click the link below.
WGBH / PBS
Media & Communication Industry
Office 365 Health Check
Medical & Health Industry
Basic Research
Supplement & Wellness Industry
Do More With Microsoft Dynamics 365 Customer Engagement (CRM)
Equip your team with the information and tools they need to engage more customers, generate more leads and streamline your sales cycle. Use business intelligence to better understand your customers, get meaningful insights and make actionable plans. Microsoft Dynamics 365 Customer Engagement is the tool you need to transform your business.

Powerful Intelligence
Use built-in intelligence to identify trends, anticipate customer needs and gain insights into customer behavior

Fast Customer Service
Empower agents with data to deliver fast and efficient customer service even from their mobile devices

Single Unified Platform
Empower customer service teams with a single, unified source of all customer information

End-To-End View
Get a 360-degree view of each customer’s journey to imporve sales
Dynamics 365 Customer Engagement
Microsoft Dynamics 365 Customer Engagement helps you enable digital transformation within your organization. Unify CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, sales, operations, customer service and field service. The end result, a better way to engage your customers, empower employees, optimize operations and transform your products and services.
Dynamics 365 Resources
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