Microsoft Dynamics 365 Customer Engagement (CRM)

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Microsoft Dynamics Customer Engagement brings all CRM capabilities into a single platform

Microsoft Dynamics 365 Customer Engagement drives efficiency across your organization. By unifying Customer Service, Sales, Marketing, Field Service and Project Service Automation, it allows you to create and maintain a comprehensive view of all your customers. Simplify business processes and consolidate your entire customer journey onto a single platform.

Do More With Microsoft Dynamics 365 Customer Engagement (CRM)

Equip your team with the information and tools they need to engage more customers, generate more leads and streamline your sales cycle. Use business intelligence to better understand your customers, get meaningful insights and make actionable plans. Microsoft Dynamics 365 Customer Engagement is the tool you need to transform your business.

Dynamics 365 Customer Engagement

Microsoft Dynamics 365 Customer Engagement helps you enable digital transformation within your organization. Unify CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, sales, operations, customer service and field service. The end result, a better way to engage your customers, empower employees, optimize operations and transform your products and services.

The Ultimate 360‑Degree View of Your Customer

Know your customers like never before with a real-time customer data platform from Microsoft that includes Power Platform, Dynamics 365 CRM, Business Central, Azure SQL, 3rd Party Systems (e.g.; Salesforce.com, Oracle, MySQL), and any dataset you have supporting your business.