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Microsoft Dynamics 365 Customer Service

JourneyTEAM is your Microsoft US Partner of the Year that resells and provides services for Dynamics 365 Customer Service. We provide creative technology solutions that solve your business problems and give you lasting and sustainable growth. Let's talk how together we can transform your business.

Enable Personalized, Self Service Solutions with JourneyTEAM and Microsoft Dynamics 365 Customer Service

It's time that you automate self-service with Microsoft Dynamics 365 Customer Service virtual agents and rich knowledge base portals. Further personalize service with tailored experiences supported by 360˚ customer views.


Do More With Dynamics 365 Customer Service to Help Your Customers

Today’s customers have higher expectations than ever before. To exceed those expectations, it’s critical that your customer service solution can support seamless experiences for both your customers and your employees. Dynamics 365 Customer Service addresses those barriers head-on by unifying the data and technology used throughout your organization and giving teams the right tools to provide personalized service across any channel.

JourneyTEAM is the right Microsoft Partner to help you get the most out of Dynamics 365 Customer Service. We are the Microsoft 2019 and 2020 US Partner of the Year and will provide application expertise and industry solutions. Send us a message and let's discuss your needs, roadblocks, and Microsoft technology solutions.

Dynamics 365 Customer Service

Discover the end-to-end solution that delivers consistent, connected support across all channels with Microsoft Dynamics 365 Customer Service. Unify CRM and ERP capabilities into intelligent applications that work seamlessly together across marketing, sales, operations, customer service and field service. 

The Ultimate 360‑Degree View of Your Customer

Know your customers like never before with a real-time customer data platform from Microsoft that includes Power Platform, Dynamics 365 CRM, Business Central, Azure SQL, 3rd Party Systems (e.g.;, Oracle, MySQL), and any dataset you have supporting your business.


Meet Some of Our Team

Ed Roberson 

Dir. Business Development


Jake Berry 

Director of Sales


Eric Beins 

CRM Director

Dynamics 365 Resources

Find out the latest information on Dynamics 365. To see all articles click here.

JourneyTEAM Wins BIG as Microsoft 2020 US Partner of the Year


JourneyTEAM is TOP 10 CRM Solution Provider


Effective Strategies in Promoting CRM/ERP User Adoption


Contact JourneyTEAM

Get Your Microsoft implementation project started on the right path. Contact an expert at JourneyTEAM to take the first step.

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