Dynamics 365 Business Central Assistance (SHERPA Program)

Updated: Feb 5

Ready to Migrate to the Cloud? Let JourneyTEAM Take the Stress Out of Moving

Making the move to the cloud is a big undertaking. And expensive. However, with the global pandemic, more and more companies are making the move to the cloud to provide remote employees with more flexibility and agility.

Transitioning to the cloud isn’t as simple as drag and drop, it’s a technological marathon that requires careful planning and strategy. Many businesses don’t have the time or resources to make the move themselves, so they turn to cloud consulting services. While helpful, these services can get expensive and complicated.

However, if your business does have the time and resources to self-implement the cloud, but could benefit from some outside support, JourneyTEAM has the solution. We’ve created the Microsoft Dynamics 365 Business Central Assistance program, or SHERPA, to assist businesses who are self-implementing the solution at a fraction of the cost of other cloud consulting services.


What is the SHERPA Program?


Companies who have looked into Business Central and determined that it’s the right solution for their needs will have questions about implementation. Plus, every company is different. Some companies may need a “concierge” experience where they’re consulting with someone every step of the way and have the consultant do most of the heavy lifting. Others may have some experience implementing an ERP system and while they may not require much assistance, they could benefit from some guidance into Business Central. Essentially, they may be looking for reassurance that everything is being set up correctly and have a designated consultant that can provide support. That’s where the SHERPA program comes in.

JourneyTEAM acts as your technology guide as you move to Business Central. You determine the pace at which you want to migrate and do the heavy lifting yourself while JourneyTEAM assists with any issues you run into. Our program is like a classroom scenario that takes place over the course of three months. These classes and workshops will take you through the implementation process of Business Central step-by-step and are led by a team of professionals.


Ongoing Support Even After Implementation


Once you’ve completed your three month course, the remaining nine months is spent providing you the support you need through a managed services plan. This plan provides you a dedicated support team that you can communicate with via phone, email, online chat, or a custom support portal.

Services included as part of this plan include:

  • Access to a self-service portal where you can review documentation or online Microsoft training.

  • Monthly reviews of system health and performance metrics

  • Recorded workshop training and materials and access to the Business Central community team.

Our program includes five hours of support every month, which gives you access to:

  • Emergency on-call support

  • One-on-one support

  • Patch and upgrade assistance

Should you need additional support outside of these five hours, you can purchase additional time at an affordable price.


Move to the Cloud at a Fraction of the Cost


At JourneyTEAM, we know how expensive migrating to the cloud can be. To help you save on migration costs, we provide flexible financing options. You can choose to pay up-front for our 12 month program, but please be aware this option does not include Business Central licensing. Or you can choose to pay an affordable month-to-month fee that includes licensing costs.

Whatever option you choose, JourneyTEAM is committed to helping you move to the cloud at a budget-friendly price.


Ready to Get Started?


JourneyTEAM is an award-winning Microsoft partner, having recently won the 2019 and 2020 Partner of the Year Award as well as the 2020 Crystal Eagle Award as a Top 5 Dynamics 365 Business Central Partner. We’re committed to seeing you succeed and providing you all the support you need to successfully implement the cloud.

If you’re ready to get started with the SHERPA program, contact us by visiting the JourneyTEAM website. For our clients who are working with a JourneyTEAM representative, get in touch with them. They’ll be happy to answer any of your questions.

Don’t wait any longer to make the move to the cloud. Partner with JourneyTEAM and get all the support you need to make the switch.


Contact us to learn more.

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