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Dynamics 365 Business Central vs. NetSuite: Which is Better For Your Business?

Updated: Nov 1, 2023

Discover how the two ERP systems compare to each other and which is better suited for your specific needs.

business central vs netsuite

Enterprise Resource Planning (ERP) solution is one of the most important tools for any business. ERP systems provide a seamless flow of information across departments and applications, enabling organizations to streamline financial processes and functions.

As demand for these systems grows, so too does the number of systems available. Currently, two of the most popular cloud-based ERP solutions are Oracle NetSuite and Microsoft Dynamics 365 Business Central. But the question still remains: which is the best choice for your business?

The answer ultimately depends on your specific business needs and what you’re looking to get from your system. However, this article covers some key differences between the two that can help you make an informed decision for your organization.

What is NetSuite?

Created by Oracle, NetSuite is a cloud-based ERP solution that tracks business’ financial information, manage inventory, and improve customer relationships. The out-of-the-box functionality provides support for multiple applications on a single platform. Here, users can create customizable dashboards to measure business performance, growth, and progress.

What is Dynamics 365 Business Central?

Similar to NetSuite, Dynamics 365 Business Central is an end-to-end ERP solution that enables users to manage virtually every aspect of their business. From financial management to order processing, the platform is highly flexible and easily customized to any business need.

Top Differentiators of Business Central and NetSuite

Both NetSuite and Business Central are cloud-based ERP solutions that streamline business processes and boost efficiency. However, the key difference between the two platforms is that Business Central has more advanced functionality than that of NetSuite.

Below, we’ll discuss the key differentiators between NetSuite and Business Central to help you find a solution that’s best for your business.



Dynamics 365 Business Central











​Yes, for purchase

​Yes, seamless integration with Microsoft tools


​2-6 months

​6 weeks








Estimated $999 per month

​$70-100 per user, per month

Features and Functionality

Both NetSuite and Business Central have similar features, including financial capabilities, reporting and analytics, inventory, order, and purchase management. However, Business Central goes beyond the basic out-of-the-box functionality, enhancing the use of the tools.

Additionally, while NetSuite does have CRM, warehouse management, manufacturing, demand planning, and assembly features, it requires additional fees to utilize them. Business Central’s seamless integrations with other Microsoft tools provide users with these capabilities at no extra cost.


Users can easily customize fields and features within Business Central via the platform’s many extensions. These extensions provide access to additional online services and further enhance the platform’s functionality. Additionally, Business Central’s drag-and-drop editor allow for fast, easy personalization.

NetSuite does allow for customization via the SuiteCloud. Users are able to personalize dashboards, reports, and feeds; however, the level of personalization is dependent on particular pricing and licensing.


Reporting and analytics capabilities are available in both Business Central and NetSuite. However, Business Central’s reporting capabilities are far more advanced than NetSuite’s. The out-of-the-box functionality make it easy for both technical and non-technical users to drill deep into data using the drag-and-drop interface to create detailed reports. Additionally, by connecting to Power BI, users can drill even deeper into data, perform enhanced data visualizations, and analytic capabilities.

The out-of-the-box reporting features in NetSuite also allows anyone to build reports via the report builder that features drag-and-drop tools. However, data analysis is only available in three dimensions which prevent deep dives into data. Users can integrate with Power BI for additional data analysis at an extra cost.


Business Central was designed for seamless integration. It’s easily linked to Microsoft tools such as Microsoft 365, Power BI, Azure, and more. These integrations allow users to custom-build a technology stack that enhances functionality in virtually every area and allow your business to scale with ease.

While NetSuite is designed to cover all business needs, many businesses need to integrate third-party applications to meet specific needs. However, the software was meant to be a single solution which makes integration with outside applications more difficult. While these integrations are possible, they may require help from an IT professional.

Netsuite Outlook Integration

An integration of Netsuite and Outlook allows users to attach emails from Outlook to Netsuite records. This popular integration makes customer and billing management easy as you can sync events, tasks, phone calls, contacts, and emails to all live in one consolidated place.


Organizations looking to implement software quickly should utilize Business Central. Teams who don’t require additional customization to the out-of-the-box features can have the platform up and running in a few hours. Yet, even complex set ups and customizations can be completed in just a few weeks. Business Central’s easy-to-navigate and intuitive interface translates into a lower learning curve and faster employee adoption.

On average, it takes business teams between 2-6 months to implement the NetSuite platform. The duration can be longer depending on the complexity and specific needs of the business. Additionally, the solution’s UI is less intuitive than Business Central’s, which may require additional training and setup before it’s operational.

dynamics-365-business-central-vs netsuite


Business Central users do not have to accept and install the system’s latest upgrades. Users are able to preview and experiment with the latest updates in a separate environment prior to pushing it live. This ensures that no unwanted changes are features are added to business’ websites. NetSuite, on the other hand, requires users to manually install each update. Updates are not available for preview which may lead to unwanted changes.


Security features in both Business Central and NetSuite are incredibly robust and designed to safeguard customer and company data. However, Business Central provides users with more granular security control, allowing users to customize permissions down to individual users or objects.


Business Central offers users with a number of pricing plans with the ‘Essentials’ plan available at $70 per user per month. Businesses also have the option of purchasing ‘Team Users’ who have full read access to the environment, but limited writing permissions at $8 per user per month. NetSuite is less transparent with their pricing, requiring businesses to contact them for a full quote. However, it’s estimated that the platform costs $999 per month. This does not include additional applications and licenses.

To implement Business Central quickly, and at a fraction of the cost, check out our Sherpa program.

The Bottom Line

Determining which ERP solution is right for your business ultimately depends on your needs. If you’re looking for a platform with high customization and scalability, choose Business Central. If your team needs a simple, but powerful ERP solution, NetSuite should cover all your basic needs. However, you may end up paying more for the solution as your business grows and you require third-party integration.

Create Your Ideal Business Central Environment with JourneyTEAM

The flexibility, scalability, and customization of Dynamics 365 Business Central provide your teams with a robust, end-to-end solution that streamlines processes, boosts productivity, and so much more.

To learn more about the features of Dynamics 365 Business Central, read here.


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