A healthcare company moves beyond legacy software with the help of JourneyTEAM.
A healthcare provider needed extensive SharePoint training to improve document management and user access. They also needed assistance using the newer Office 365 features available as they were operating on a legacy version of SharePoint. JourneyTEAM provided customized support, enabling them to create a customized SharePoint environment for document management.
A large healthcare organization was storing their internal documentation in SharePoint which they called ‘Doc Central’. However, because they have over 3,000 employees and do business across the United States, they needed to store l documents in a safe, central location that was easily accessible for all employees.
Previously, the company was using SharePoint 2013 but wanted to leverage the new functionalities and capabilities in the latest version of Office 365—all of which are designed to improve user experience. In order to access these new features, they needed JourneyTEAM’s support in updating their existing SharePoint instance to the newest patch level.
SharePoint Improves Business Processes
Because JourneyTEAM has extensive experience with all SharePoint versions and have worked with both solutions for more than 20 years, our communication and collaboration consultants knew exactly how to help this large healthcare company. By updating to the latest version of Office 365, the healthcare provider improved storage and access capabilities, allowing employees to access internal policies and industry documentation from anywhere.
JourneyTEAM SharePoint specialists repaired their search system, enabling employees to find desired documents more quickly. They improved their workflow services farm which allowed their business process automation to work more seamlessly with their document sharing processes. Now, when certain documents are filled out, they are sent to the right person for approval within SharePoint.
JourneyTEAM SharePoint consultants also worked to provide custom guidance and training to ensure a positive adoption of SharePoint. This healthcare provider has stated they may partner with JourneyTEAM in the future as they migrate their SharePoint from on-prem to the cloud.
Migrate with Confidence with JourneyTEAM
Looking to migrate to SharePoint or another Microsoft solution? Contact a JourneyTEAM specialist today to get started.