Implement Smarter Systems. Get Smarter Outcomes.
Microsoft Dynamics 365 is an AI-powered ERP and CRM solution designed for efficiency, built to scale, and backed by JourneyTeam and Microsoft expertise. Our proven process approach streamlines your operations and drives measurable business outcomes.
Aligning Technology to your Strategy, Processes, & People
At JourneyTeam, we lead with purpose: empowering our people, elevating our customers, and mastering the Microsoft Cloud to deliver transformative business outcomes.
1,300+ Successful Projects
Delivered for today’s modern organization, spanning ERP and CRM implementations, enhancements, and modern work solutions.
100% Microsoft Focus
Depth and breadth across Dynamics 365, Power Platform, Azure, Microsoft 365, Security, and AI. No need for multiple vendors.
15 Advanced Specializations
Awarded by Microsoft, across Azure Innovation and Infrastructure, Business Applications, Security, Data and AI, and Microsoft 365.
The JourneyTeam Advantage: End-to-End Microsoft Solutions – Unmatched Partnership
Discover how JourneyTeam transforms technology into measurable, scalable, and long-lasting business impact. Inside the eBook we share how our outcome-driven approach, proven processes, and innovative Sherpa Program empower organizations to achieve lasting success.
Our Proven Process: Implementation Without the Risk
We begin by listening deeply: aligning your business goals, pain points, and vision for success so there’s no ambiguity and a clear direction before any work begins. You’ll get clarity, confidence, and a shared roadmap for moving forward.
We begin by listening deeply: aligning your business goals, pain points, and vision for success so there’s no ambiguity and a clear direction before any work begins. You’ll get clarity, confidence, and a shared roadmap for moving forward.
We translate your vision into a plan that reduces surprises, builds confidence, and ensures adoption is built into the process and not treated as an afterthought. You’ll have a clear schedule, defined responsibilities, and a solid strategy.
Here’s where the actual solution comes to life. Our short, focused sprints keep momentum high, maintain transparency, and allow for rapid feedback. You get a solution that is built, tested, validated by stakeholders and ready to launch.
We ensure your organization is prepared to own and operate the new system, supported by a smooth launch with minimal disruption. You can move forward with a live system, a trained team, and the confidence and resources to run it successfully.
Our work doesn’t end at go-live, we want to build a lasting partnership that grows with your business and continues to deliver value as your needs change.
Getting a Troubled Project Back on Track?
Is your ERP or CRM implementation over budget, behind schedule, or struggling with user adoption? You’re not alone. Industry research shows that 50–70% of ERP projects fail to meet their original goals.
At JourneyTeam, we specialize in project recovery. Whether your project is stalled, misaligned, or is losing momentum, we’ll step in with a proven framework to restore confidence and deliver results.
Our Recovery Approach Includes:
- Realigning Scope & Expectations to ensure everyone is aligned on what success looks like.
- Coaching Internal Teams for Adoption so your teams can embrace the system and drive long-term value.
- Driving Projects to a Successful Go-Live – on time, on budget, and with confidence.
Trust Your CRM & ERP Migration to Real-World Industry Experts
Our team consists of personable technology experts with real-world experience, known for their approachable style and ability to adapt to your organization’s needs without big corporate hurdles. With a long history of successful CRM and ERP implementation projects under our belt, JourneyTeam has the resources and expertise to deliver your desired results. We also have specialized knowledge in specific industries like financial services, manufacturing, non-profit, eCommerce, distribution, and healthcare.
Real Stories. Real Impact.
JourneyTeam didn’t just implement software—they helped us reimagine how we work.
Jason Moore Special Projects Manager, Smarter Furnishings
Unlock the Full Potential of Microsoft Technologies
JourneyTeam’s end-to-end services and 100% Microsoft focus are a rare opportunity to meet your challenges head on with a dedicated partner who can help you take full advantage of all your software investments.
Microsoft Azure
Elevate your business infrastructure with secure, scalable cloud services.
Microsoft Copilot
Boost productivity with AI-driven assistance for your Microsoft apps.
Microsoft 365
Empower your team with the complete, collaborative office suite designed for the modern workplace.
Dynamics 365 CRM
Enhance customer relationships with insightful, data-driven contact management.
Dynamics 365 ERP
Streamline operations with an integrated enterprise resource planning system tailored to your needs.
Microsoft Power Platform
Simplify app development and data analysis with a user-friendly suite of tools that don’t require coding expertise.
Ready to Implement Smarter?
ERP & CRM implementations don’t have to be risky or riddled with problems. With JourneyTeam, you get a well-orchestrated solution and outcomes you can measure – all delivered through true partnership.