We are honored to announce that JourneyTeam has once again been recognized for our customer success with Microsoft Dynamics 365 Business Central. As last year’s winner, we are thrilled to be named again as a finalist in 2025 – and also recognized as a finalist for the Microsoft Nonprofit Award. These distinctions underscore our commitment to delivering high-impact solutions and highlight our position among top Microsoft partners who have delivered outstanding Cloud solutions, services, and AI innovations during the past year.
“At JourneyTeam, our mission is to empower organizations with effective technology that create a positive lasting impact,” said Brian Tenney, CEO of JourneyTeam. “Being named a finalist in two Microsoft Partner of the Year Award categories is a reflection of our team’s dedication and expertise – and of the trust our customers place in us. These honors reflect our commitment to delivering solutions that help businesses and nonprofits transform, grow, and thrive in today’s digital world.”
The 2025 Microsoft Partner of the Year Awards are announced ahead of Microsoft Ignite, which will be held in San Francisco from November 18-21. Additional details on the 2025 awards are available on the Microsoft Partner blog. They are classified in various categories, with honorees chosen from more than 4,600 nominations from more than 100 countries.
“Congratulations to all the winners and finalists of the 2025 Microsoft Partner of the Year Awards, said Nicole Dezen, Chief Partner Officer, and Corporate Vice President at Microsoft. This year, our partners harnessed the transformative power of Microsoft’s Cloud and AI platforms to deliver transformative solutions that redefine the boundaries of innovation. The energy and ingenuity across our ecosystem continue to inspire us. The 2025 honorees exemplify what’s possible when technology and vision unite to empower customers around the world.”
Driving Nonprofit Success with Technology
The Nonprofit category is a first-time win for JourneyTeam, and we are extremely proud to be named a finalist. Nonprofits are on the front lines of today’s biggest societal issues and technology presents a tremendous opportunity to help them solve some of their toughest challenges.
The award recognizes partner-led transformation that enables nonprofits to move faster, reduce costs, and aid people; whether globally or locally. Fueling JourneyTeam’s win was our exceptional strength in leveraging Microsoft technologies to drive measurable and proven societal impact. Here are a few recent examples that illustrate how our customers are achieving success through partnership and innovation:
Empowering Military Families with Seamless Service
For AAFMAA, a nonprofit provider of financial services for military families, JourneyTeam implemented Microsoft Dynamics 365 Customer Service to streamline workflows, enhance productivity, and improve member engagement. The solution replaced manual updates and siloed systems with a centralized CRM that enabled real-time collaboration and remote access.
Staff gained visibility into member interactions, allowing for faster response times and more personalized service. The transformation empowered AAFMAA to deliver continuity and care at scale, reinforcing their commitment to supporting military families with excellence and compassion.
Transforming Mission-Critical Operations with Unified Services
JourneyTeam worked with a nonprofit that was relying on legacy systems that couldn’t support their complex workflows. JourneyTeam implemented Microsoft Dynamics 365 Business Central to unify financial and operational processes, including fund disbursement, case tracking, and donor reporting. Power Platform components automated intake forms and approval workflows, while Azure Blob Storage secured sensitive documents.
To round out the solution, Power BI dashboards provide real-time insights into rescue operations and funding utilization. The new system replaced fragmented tools with a unified, cloud-based platform enabling the nonprofit to operate with greater transparency, efficiency, and better align to their mission.
Revolutionizing Head Start Case Management with AI
We partnered with Centro de la Familia, a nonprofit focused on early childhood education and family services, deploying a secure, scalable AI-powered solution using Microsoft Power Platform and Copilot Studio. A custom-built Copilot Agent was embedded into their custom platform and Microsoft Teams, automating case documentation and recommending next steps for family service specialists.
The solution reduced case note processing time by 70%, improved service consistency, and freed up staff to focus on direct support, scaling across 2,000 Head Start programs and impacting over one million children. Centro’s transformation has been featured by Microsoft and stands as a model for how AI can drive equity and efficiency in mission-driven organizations.
Accelerating Growth with Business Central
Whether migrating from spreadsheets, a legacy business solution, or an expensive cloud-based solution, JourneyTeam has been providing customers with an innovative and scalable approach to connecting their finance, sales, service, and operations powered by Dynamics 365 Business Central.
As the 2024 Microsoft Partner of the Year for Business Central, JourneyTeam is honored to be recognized again in 2025 as a finalist – marking back-to-back years of excellence and innovation. We’re honored to highlight a few examples of the incredible work we’re accomplishing together with our customers:
Reimaging ERP Implementation with Sherpa
JourneyTeam’s innovative Sherpa Program is based on guided learning in a cohort, virtual setting. Led by our experienced business applications and technology experts, it’s a quick start approach that minimizes cost and risk. Backed by our Sherpa guidance, MaxxForce transitioned to Microsoft Dynamics 365 Business Central in a structured, affordable, and practical way for a lean team. The company now has a scalable ERP solution that cuts month-end close times, provides real-time reporting, and positions them for future manufacturing.
Moreover, the transformation was accomplished without overwhelming costs and disruptions that are common in many traditional ERP projects. It’s a testament to what’s possible when ERP implementation is reimagined for small and mid-sized businesses.
Streamlining Order Management for Modern Teams
We partnered with Smarter Furnishings, a furniture supplier for colleges and universities, to implement Microsoft Dynamics 365 Business Central alongside a self-service customer portal tailored to university housing managers. The portal allowed customers to reorder furniture based on purchase history, triggering automated workflows in Business Central and eliminating manual data entry. Quote turnaround times dropped by 80%, and the project was delivered 30% under budget.
With centralized dashboards and real-time insights, Smarter Furnishings aligned finance, sales, and operations, and showcased how Business Central can modernize operations and empower growth in high-volume, relationship-driven industries.
Unifying Global Operations for Supercharged Efficiency
JourneyTeam implemented Dynamics 365 Business Central and Power BI for Huish Outdoors, replacing disconnected systems and manual processes with real-time visibility into global inventory and financials. The transformation enabled Huish to streamline IT operations, cut device setup time by two-thirds, and reduce phishing and spam by 75%.
With Microsoft 365 and Defender deployed across the organization, Huish now has centralized control over data and assets, improved collaboration, and enhanced cybersecurity. The partnership showcases how cloud-based ERP and security solutions can empower brands to scale confidently and securely.
Who We are: The JourneyTeam Difference
Microsoft Partner of the Year Awards and our features in Microsoft success stories call out our innovative work and customer impact, and are proof of our commitment to quality, consistency, and results. At JourneyTeam, we hold ourselves to the highest standards and we’re constantly learning to put ourselves in better position to offer transformative solutions.
Our experienced team is devoted to driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions – all leveraging Microsoft’s comprehensive security platform. We measure our success by creating lasting impact for every customer today, tomorrow, and well into the future.
Let’s Build Your Next Success Story
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