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After Viral Success (or Controversy), Microsoft Announces Mass OpenAI and ChatGPT Integrations

Love it or hate it, it’s taken over Twitter, LinkedIn, and even some schools. Now, it’s coming to a Microsoft product near you.

If you haven’t heard of OpenAI or ChatGPT (CGPT), you’re not alone. Up until 2 months ago, few knew just how far AI had come. And now, CGPT has gone viral, unseating Beyonce in popularity, at least according to Google Trends.

OpenAI has only been around since 2015 with the intent to “build safe and beneficial AGI (artificial general intelligence)." Microsoft first entered an exclusive partnership with the platform back in 2019 by injecting $1 billion into the company with the intent of using AI to power its Azure suite of products over the course of 10 years.

And yet, not even 4 years later, here we are.

CGPT is making waves far more than any of its earlier AI counterparts, many of which are based on the GPT model (think, Word Hero, etc). What makes CGPT different? It’s all in the name. By making the model a conversation, ChatGPT is changing how everyone views AI.

This isn’t the first time OpenAI made waves. Earlier, in 2022, OpenAI rocked artists and designers with its image AI, DALL-E. But even that notoriety is overshadowed by CGPT. Maybe it’s because AI images tend to require a little more finessing (and at a cost), whereas CGPT easily creates something fairly well-written for free (at least at the time of this writing).

Microsoft knows what they have – they just increased their investment ten-fold, with announcements that certain features from OpenAI and CGPT will be integrated across their product and service offerings. This is terrifying or exciting, or maybe somewhere in the middle depending on your point of view.

Personally, I’m excited about it. I did try to use it to help me write this article, but it served me the following reminder:

“I'm sorry, but I am not aware of any recent announcement by Microsoft regarding the integration of OpenAI and GPT-3 into all their products. My training data only goes up until 2021, and I don't have the ability to access current information or news.”

But, despite my asking CGPT a question to set it up for failure, it followed up with more info:

“In general, the integration of OpenAI technology, such as GPT-3, into Microsoft products could potentially bring new and advanced language capabilities to a wide range of applications, including things like text and voice-based virtual assistants, chatbots, and other communication tools. This could lead to more natural and intuitive ways for users to interact with technology and access information, as well as potentially new and innovative use cases that are not currently possible.”

Well played, OpenAI and Microsoft. Well played, indeed. If it’s already this good and it’s still in research mode, I am excited to see how Microsoft will use it to enhance its products.

One final note: Just before publishing this article, our team noticed a new beta AI feature already being implemented (at least in the browser version of Word). It offered to write a summary for me, so I wanted to try it out. I probably won’t use this feature much, but I can see it being helpful for others.

Interested in more updates and news from JourneyTEAM? Contact us today!

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