Smart, Scalable Support for Growing Businesses

A JourneyTeam support plan means your business will run efficiently and without disruption, so you can focus on growth while we handle the complexities of IT management. It’s more than just assistance—it’s a strategic partnership that drives your success in today’s technology-driven world.

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Why Choose JourneyTeam Support Services?

Investing in a JourneyTeam support plan means empowering your business to run efficiently and without disruption. With access to our experienced service professionals, you can focus on growth while we handle the complexities of IT management. A support service plan with JourneyTeam is more than just assistance—it’s a strategic partnership that drives your success in today’s technology-driven world.

Customized Consumption of Hours = Maximum Value

Choose from a portfolio of support services for personalized, high-quality support tailored to your business needs. Each plan includes a set number of service hours, a transparent Service Level Agreement (SLA) outlining response times, and exclusive discounts on applicable products and services purchased during the service period.

  • Up to 20 Hours
  • No SLA Included
  • Product/Service Discount

  • Up to 60 Hours
  • 6 Hour Response SLA
  • Product/Service Discount

  • Up to 140 Hours
  • 4 Hour Response SLA
  • Product/Service Discount

  • Up to 250 Hours
  • 2 Hour Response SLA
  • Product/Service Discount

Always a pleasure to speak with JourneyTeam and be the recipient of their vast knowledge and experience to solve issues/answer our questions.

Dustin Plank Information Technology Manager, Nol-Tec

JourneyTeam Support Services

Learn how JourneyTeam can help optimize your IT estate with value-driven services that safeguard, optimize, and elevate your business operations.

Your Comprehensive Microsoft Technologies Support Partner

Our experienced support experts are committed to driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions—all leveraging Microsoft’s comprehensive security platform. We are 100% dedicated to supporting our customers across Microsoft’s entire technology ecosystem.

Below is a snapshot of the JourneyTeam Support Services available:

  • Azure
  • Copilot
  • CSP
  • Data Analytics and AI
  • Dynamics 365 CRM
  • Dynamics 365 ERP
  • Microsoft 365
  • Power Platform
  • Security
  • And more…

Optimize Support with Our Client Portal

The JourneyTeam Client Portal provides seamless, round-the-clock support, ensuring your systems run smoothly. Access expert assistance, track progress on your requests, and stay informed with real-time updates. With our Client Portal, you have a dedicated support hub at your fingertips, enhancing your overall experience and efficiency.

Contact Us!

With access to our experienced service professionals, you can focus on growth while we handle the complexities of IT management.