Future Engineering

Microsoft Solutions for Equipment Manufacturing

How JourneyTEAM Helps Equipment Manufacturers Improve Productivity, Profitability, and Customer Loyalty

Microsoft Solutions for Manufacturing:

Industrial Process Machinery

Medical Imaging Systems

Capital Fixtures

Field Equipment

Durable Goods

Image by Jason Thompson

Managed Mixed Mode Operations and Accounting in One Solution

  • Gain end-to-end visibility into inventory and labor costs with a connected manufacturing platform

  • Drive productivity throughout your production, installation, service, and customer lifecycle

  • Reduce the risks of over- or under-stocking inventory and spare parts with advanced planning and forecasting tools

  • Plan for materials and associated labor with reassurance your projected costs are accurate

  • Achieve optimum work order efficiency by access project insights

Maximize Resources and Inventory with Intelligent Planning Tools

  • Eliminate labor redundancy and anticipate bottlenecks before they occur by sharing resource and inventory information across departments

  • Create a more resilient supply chain with a flexible solution that spans modes and locations

  • Use data to better understand resource utilization and impact across your organization

  • Make more profitable business decisions with real-time insights and performance metrics

Choosing PVC Pipes
Shaking Hands

Anticipate Customer Needs to Build Long-Term Relationships

  • Deliver an exceptional customer service experience by accurately aligning parts, technicians, and work orders

  • Gain valuable customer insights after product delivery or installation

  • Store customer information and customer history in one, easy-to-access location

  • Add a recurring revenue stream with preventive maintenance and service contracts.

  • Empower field technicians with detailed customer and service information at their fingertips on any device.

  • Track the lifecycle of every customerfrom sale through installation through maintenance

How Equipment Manufacturing Organization’s can Scale with Microsoft Technologies

Get the Most Out of Equipment Manufacturing

Our dedicated Customer Service team will work with you to understand your unique goals and create a customized platform that works for your business. We provide direction and guidance on finding and implementing the right solution- every step of the way.

Step 1

Discovery Call

Tell us your story. What are you facing, dealing with, or struggling against.

Step 2

Make a Plan with Us

See the tech in action to best plan out next steps.

Step 3

Get the data you need to lead confidently!

Integrate and Streamline Your Communication

Synchronize communication across teams and deliver a single, real-time view of all data from multiple facilities and departments.

Gain complete traceability throughout your customer and equipment lifecycle:

• Lot numbers

• Serial numbers

• Manufacturing date

• Install

• Service

• Upgrades

“Being able to complete and submit an order electronically, on the go, at home or in the office has afforded our sales team more flexibility, while also providing them with instant access to sales/customer data. As our company grows, the usage and capabilities of Dynamics will grow with us.”

 

–– Kyle Dentino, River Valley Pipe

Business Woman

Get the most value from your budget:

At JourneyTEAM, we understand implementation costs depend on a myriad of factors. That’s why we provide flexible, custom pricing to meet your budgetary needs.

Equipment Manufacturing Customer Stories