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Dynamics 365 Marketing

Nurture your prospects to become life-long customers

Dynamics 365 Marketing elevates customer experiences. Orchestrate personalized customer journeys with numerous touchpoints. Automate and simplify the marketing process by creating customized experiences build to gain loyalty with your customers.

Dynamics 365 Marketing Business Values

Turn Prospects Into Leads

D365 Marketing allows you to reach out to your customers in real time, personalize your message, and connect your target audience through the channels of communication that they use the most. Efficient marketing efforts can help gather data that will help you better understand your customers and promote the proper and effective use social media, to turn prospects into leads.

Personalize Emails and Customer Journeys

Dynamics 365 Marketing enables your organization to build marketing workflows to identify prospects, and deliver targeted experiences to your customers. This is achieved by automating the email communication outreach, creating personalized segments with high value accounts, and tailored content for specific accounts after deep analysis of customer engagement results.

Gather Real Customer Feedback

With Dynamics 365 Marketing, business teams can improve their messaging by sending surveys to their audiences and gathering detailed feedback.

How Marketing Builds an
Effortless Customer Experience

Transform your customer service. Dynamics 365 Marketing features unrivalled tools that revolutionize how your agents engage with customers.

Engage Customers

Trigger-based customer journeys, custom triggers, SMS and push notifications.

Dynamics 365 marketing provides A unified customer journey experience leveraging your CRM data.

"We continue to be impressed by your high level of customer service and expertise. Partnering with JourneyTEAM has definitely alleviated some of the stress surrounding our project and the timeline”.


-Jennifer Wadley, Acumera

Our Team of experts help you:

  • Train and teach your marketing department how to successful use Dynamics 365 Marketing

  • Provide consulting and support of the module

  • Create interactive multi-channel marketing engagements

  • Empower teams to leverage Dynamics 365 CRM data for more impactful messaging

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How Mature is Your Technology Stack?

Discover how to improve your business processes using Microsoft technology with JourneyTEAM’s maturity model assessment.