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How to Harness Generative AI for Supply Chain Management

Updated: Sep 1, 2023

3 Ways AI for Supply Chain Management is Revolutionizing Dynamics 365 Finance and Supply Chain for Users

Next-gen AI tools are becoming a necessity for those in the supply chain market to remain competitive and profitable. Stay ahead of the curve with three cutting-edge ways artificial intelligence (AI) is transforming Dynamics 365 Finance and Supply Chain.

Supply chain AI

1. Mitigate Risks with Microsoft's AI-empowered Supply Chain Center News Module

Foresee and navigate disruptions across channels, suppliers, and geographies by consolidating data sources and business applications thanks to AI technologies. A prominent example is Microsoft's AI-empowered Supply Chain Center News module. It anticipates external problems like weather, financial, and geopolitical events that could influence critical supply chain operations. Moreover, it provides predictive insights into affected orders across inventory, distribution networks, and carriers. Additionally, Dynamics 365 Copilot facilitates swift conversion of these insights into actionable strategies, helping save time and improving supply team collaboration.

supply chain center news

2. Enhancing Order Fulfillment with Microsoft Dynamics 365 IOM

Microsoft Dynamics 365 Intelligent Order Management (IOM) up-levels order fulfillment by enabling firms to automate the process using AI, machine learning, and real-time omnichannel inventory data. IOM improves fulfillment processes by leveraging the combined efficiencies of D365 Finance and Operations, Supply Chain Center, and Co-Pilot, as well as using AI to automate decisions. Additionally, this approach comes with capabilities to refine AI models for better order recommendations.

intelligent order management

3. Accelerate Collaborative Demand Planning with D365 FSC

The current AI capabilities within Dynamics 365 Finance and Operations still require manual oversight at some stages of the process. Enhanced AI features coming later this year will be able to forecast explainability, natural language querying, real-time what-if analyses, and the generation of meeting summaries. This will significantly reduce wasted time spent on manual review and adjustments, further automating supply chain management.

Ready to Take Advantage of AI in Your Organization?

Contact Dynamic 365 Finance and Supply Chain specialists at JourneyTEAM to start optimizing supply chain management with AI.

If you are deciding between Dynamics 365 Business Central or Finance and Supply Chain, check out this article to make the decision clear.


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