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JourneyTEAM Wins BIG as Microsoft 2020 US Partner of the Year

Updated: Mar 22, 2021

JourneyTEAM Was Recently Awarded Microsoft’s 2020 US Partner of the Year Award for Dynamics 365 Customer Engagement and Eagle Crystal Award for Dynamics 365 Business Central

This past year has been a record year for JourneyTEAM, and Microsoft has taken notice. JourneyTEAM has been awarded the 2020 MSUS Partner of the Year Award for Dynamics 365 Customer Engagement (Media & Communication), and the Eagle Crystal Trophy for Dynamics 365 Business Central.

JourneyTEAM was honored among a field of top Microsoft partners for demonstrating excellence in leadership, customer impact, solution innovation, deployment, and exceptional use of Microsoft technologies. Awards were classified in several categories, with honorees chosen from a set of more than 3,300 submitted nominations from more than 100 countries worldwide.

David Willis, Corporate Vice President, US Partner Group at Microsoft, explained why JourneyTEAM received the award: “Their work to enable our mutual customers to achieve more shows JourneyTEAM's dedication to success and they stand out as a model to other US Partners.”

What JourneyTEAM has accomplished over the last year is truly remarkable. They have continually aligned themselves with Microsoft's vision. They have increased employee head count, trainings, and solution offerings. JourneyTEAM is a FastTrack Ready partner, and was selected among a few key partners for pilot programs such as the SMC co-sell Modern Workplace program.


The first win was the 2020 MSUS Partner of the Year award for Dynamics 365 Customer Engagement (Media and Communication). JourneyTEAM was chosen for the work done with WGBH (PBS Affiliate) and similar organizations. Based off of Microsoft numbers, JourneyTEAM's Dynamics 365 Customer Engagement team saw a year-over-year growth of 47% of client wins and total revenue.

“Recognition as Microsoft’s top partner for Dynamics 365 Customer Engagement underscores JourneyTEAM’s focus on helping organizations achieve successful digital transformation. We’ve selected top talent and streamlined efforts internally, worked with Microsoft, and collaborated with customers to rapidly deploy Dynamics projects,” said Eric Beins, Head of Dynamics Customer Engagement & Insights at JourneyTEAM.


The second win was the Eagle Crystal Trophy, awarded to the Top 5 managed partners with the highest customer adds in Dynamics 265 Business Central. Based off of Microsoft numbers, JourneyTEAM saw a 258% year-over-year growth for Dynamics 365 Business Central.

"We have a central goal at JourneyTEAM - to have happy customers. To do that requires a consistent focus on achieving their goals and making sure we are the best-skilled consultants in our space. We are fortunate to work with some of the brightest minds in the Microsoft space and are honored to have received this award," said Greg Crandall, Head of ERP and Dynamics Business Central at JourneyTEAM.


Microsoft also recognized the significant growth and achievement of JourneyTEAM in a variety of other areas over the last year. JourneyTEAM had tremendous success in Modern Workplace, Office 365, Azure, and the Power Platform that produced impactful outcomes for their clients. Here are some of the year-over-year Microsoft growth numbers.​​​​​​​

  • Modern Workplace – YOY Growth 371%

  • Microsoft 365 – YOY Growth 2576%

  • Office 365 – YOY Growth 222%

  • Azure – YOY Growth 110%

"It's an honor to be recognized as one of the top Microsoft partners… especially in the category of Dynamics 365," shared Brian Tenney, COO of JourneyTEAM. "This award shows that we are headed in the right direction and recognizes all of the great work we are delivering to our clients.”​​​​​​​

For the complete list of MSUS Partner Award Winners click here. The winners were featured and celebrated during the 2020 Microsoft Inspire MSUS general session led by Dave Willis, Microsoft Corporate Vice President, One Commercial Partner.

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Article by: Dave Bollard - Head of Marketing | 801-436-6636

JourneyTEAM is an award-winning consulting firm with proven technology and measurable results. They take Microsoft products; Dynamics 365, SharePoint intranet, Office 365, Azure, CRM, GP, NAV, SL, AX, and modify them to work for you. The team has expert level, Microsoft Gold certified consultants that dive deep into the dynamics of your organization and solve complex issues. They have solutions for sales, marketing, productivity, collaboration, analytics, accounting, security and more.



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