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Microsoft Product News: Q1 2021 Tech Insider Update by JourneyTEAM

Updated: Jun 22, 2023

April 28, 2021

JourneyTEAM recently hosted the Q1 2021 Tech Insider Update to bring you up to speed on the latest changes and enhancements to the Microsoft stack. Delivered in a rapid-fire format, the presentation highlighted the most recent updates, as well as dished expert advice from industry-leading JourneyTEAM consultants and developers in the form of business strategies and insider tips that can help you perfect your digital technology posture.

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Here are just some of the highlights:

Microsoft Office 365 and the Cloud

  • Internet Explorer 11 to sunset August 17, 2021

  • Support for Legacy version of Microsoft Edge ended

  • Dark Mode for OneDrive for Business

  • Universal Print license now featured in Microsoft 365 Business Premium bundles

Microsoft Exchange Online

  • Plus-based email addressing

  • Mail Flow performance optimized to reduce congestion in high-volume mailboxes

  • Disabling of Basic Auth Protocols for five Exchange Online Protocols in second half of 2021

Microsoft Azure AD

  • User-based MyApps Collections

  • Access Reviews for managing guest accounts

  • Admin enterprise app consent approval

  • Azure AD Connect Cloud Sync Engine (GA)

Microsoft Unified Endpoint Management (Intune)

  • Managed devices inside Azure AD

Microsoft Teams

  • Power Automate approvals now visible within Teams

  • Meeting reactions in team meetings

  • Virtual breakout rooms

  • Teams Usage Report in Microsoft 365 Admin Center

  • Team membership increased to 25,000 members per team

Microsoft Viva

  • Updates to Viva Insights, Viva Topics, Viva Learning and Viva Connections

Microsoft SharePoint

  • Power Automate can now approve adding sites to a hub

  • Page comparison visualization

  • Results from PowerBI coming to Microsoft Search in SharePoint

  • Calendar view on SharePoint lists

  • Future date publishing for pages

Microsoft Forms

  • Email receipt and download response options

  • Forms polls in Microsoft Teams meetings

Microsoft Planner

  • Smart backgrounds

  • Intelligent file recommendations

  • Tasks in Teams

Microsoft Dynamics 365 Marketing

  • Improvements to Customer Journey Editor, more channels

  • A/B Testing enhancements

  • Email Editor gets additional personalization features, and point and click interface

Microsoft Dynamics 365 Sales

  • Enhanced personal settings

  • New real-time seller KPIs

  • Advanced editable grid

Microsoft Dynamics 365 Field Service

  • Improved mobile application interface

  • Improved Geofencing perimeter

  • Power Apps for Field Service

Microsoft Dynamics 365 Project Operations (i.e., Project Service Automation)

  • Available for preview: provides traditional task grids, planner board and timeline view

Microsoft Dynamics 365 Customer Service

  • Maturity Model Assessment

  • Case Management: Updates to resolved and cancelled cases, improvements to embedded analytics

  • Omnichannel Voice: Call recording and call routing; intelligent voicebot via Power Virtual Agents

  • Omnichannel Chat: Embedded analytics for chat and digital messaging

Microsoft Power Platform (Power BI, Power Apps, Power Virtual Agents, Power Automate)

  • Power BI: 2/23/21 update release featured 33 major updates, hundreds of small improvements and enhancements; anomaly detection for Power BI Mobile

  • Power Apps: Relevance search, intellitype and history in Model Apps on Mobile

  • Power Virtual Agents: now available in Teams

  • Power Automate: New Connectors – Power BI Dataflows

Microsoft Dynamics 365 Business Central

  • Business Central and Dataverse integration: enables seamless data integration between Microsoft Dynamics solutions with low/no code

Additional Announcements from JourneyTEAM

New Intranet Packages: There are major moves on the horizon driving the importance of knowledge management using intranets. If you have not moved your intranets to SharePoint or Microsoft 365, reach out to us for more information on our three new Intranet packages.

Power Apps Sherpa Program: JourneyTEAM is hosting a 5-week Power Apps training program with scheduled workshops, office hours, class interactions and one-on-one sessions that will take your organization from the app idea stage, all the way through to implementation.

FULL VIDEO HERE *Remember to subscribe to the YouTube channel to get all the latest notifications!

For any additional questions, please contact Journeyteam at (801) 565-9199.

Why JourneyTEAM

JourneyTEAM is an award-winning consulting firm with proven technology and measurable results. As a Microsoft Gold Partner, we have extensive knowledge of each of Microsoft’s products including Dynamics 365, SharePoint intranet, Office 365, Azure, CRM, GP, NAV, SL, AX, and can help you tailor the software to fit the exact needs of your organization. We have solutions for solutions for sales, marketing, productivity, collaboration, analytics, accounting, security and more. JourneyTEAM specializes in the industries of Finance, Media & Communications, Capital Equipment, Manufacturing, Installation, and Service. Whether you’re looking for total project support or someone to help you along the way, JourneyTEAM will provide the exact level of support you need. Contact us today to get started.


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