Microsoft Dynamics CRM
JourneyTEAM has been implementing and supporting Microsoft Dynamics CRM
since it was first released by Microsoft. As a member of the very first beta
team and every beta team since, JourneyTEAM has been committed to helping
companies get the very most out of their CRM solution. JourneyTEAM
consultants maintain current Microsoft certifications and JourneyTEAM is
Microsoft Gold Certified within the Microsoft Dynamics CRM Competency.
JourneyTEAM has successfully implemented CRM in various industries
including: manufacturing, distribution, professional services, and
high-tech. JourneyTEAM has in depth experience in building integrations with
Microsoft Dynamics CRM to ERP and accounting solutions such as Microsoft
Dynamics GP, NAV and SL, as well as other business specific databases and
business software solutions. JourneyTEAM has also done extensive consulting
using Microsoft Dynamics CRM as an XRM platform to
create powerful line-of-business applications quickly and affordably.
JourneyTEAM is committed to providing customers with the highest quality
service and support for Microsoft Dynamics CRM.
Microsoft Dynamics CRM is a fully integrated customer relationship
management (CRM) solution that allows you to easily create and maintain a
clear view of customers from first contact through purchase and post-sales.
Microsoft Dynamics CRM provides tools to enhance your company's sales,
marketing, and customer service processes, and delivers a fast, flexible,
and affordable solution.
Get your sales force up to speed quickly with the advanced yet
easy-to-use features of Microsoft Dynamics CRM. Take advantage of a highly
intuitive interface and embedded Microsoft Office capabilities to boost
sales productivity, streamline sales cycles, automate lead management, and
gain insights to drive more sales.
Get a CRM marketing solution that is flexible, easy to use, and
engineered to fit your business. Transform every touch point into a
marketing opportunity and harness the undiscovered potential within your
customer base. With marketing management and automation software from
Microsoft Dynamics CRM, you can market more effectively, improve
productivity, and gain actionable insight into your marketing campaigns.
Transform your customer service into a strategic asset with Microsoft
Dynamics CRM customer service solutions. With a 360-degree view of the
customer, your agents can resolve issues quickly and reduce handling times
with advanced customer service software. By automating processes, you can
also reduce costs and help to ensure consistent customer service is
delivered across all touch points.
XRM refers to the concept of using Microsoft Dynamics CRM to manage
relationships or entities other than the typical sales, marketing and
customer service. Microsoft Dynamics CRM as an XRM platform allows for rapid
development of line of business applications to manage anything from
students to vendors to livestock.
To see what Microsoft Dynamics CRM can do for your business, contact
JourneyTEAM for free demos or price quotes.