Microsoft Dynamics 365 Customer Insights

JourneyTEAM is your Microsoft US Partner of the Year that resells and provides services for Dynamics 365 Customer Insights. We provide creative technology solutions that solve your business problems and give you lasting and sustainable growth. Let's talk how together we can transform your business.
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Unify Data for Real-Time Insights — Bring Together Transactional, Behavioral, and Demographic Data

Dynamics 365 Customer Insights is a part of Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. The platform's capabilities provide insights into who your customers are and how they engage with your platform. Unify customer data across multiple sources to get a single view of customers.

  • AUDIENCE INSIGHTS helps you transform your business into a customer-centric organization. Marketing, sales, and service professionals have the insights they need to personalize experiences. Connect data from transactional, behavioral, and observational sources to create a 360-degree customer view. See results faster with a CDP designed to deliver insights that can be acted upon.

  • ENGAGEMENT INSIGHTS (preview) lets you understand customer behavior and activate real-time insights to drive actions. Rapidly build, test, and deploy custom AI and ML models using analytics solutions at scale. Derive out-of-the-box insights with quick-start templates. Maintain full control over your customer data to ensure the highest level of data governance and compliance.


Case Studies

Dynamics 365 Customer Insights is Microsoft’s software for transforming data into actionable insights. Check out some of these recent case studies.



Media & Communication Industry


Office 365 Health Check

Medical & Health Industry


Basic Research

Supplement & Wellness Industry

Do More With Dynamics 365 Customer Insights and Predict Customer Needs

Today’s customers have higher expectations than ever before. To exceed those expectations, it’s critical that your data can support your customers and your employees. Dynamics 365 Customer Insights addresses those barriers head-on by unifying the data and technology used throughout your organization and giving teams the right tools to provide personalized service across any channel.

JourneyTEAM is the right Microsoft Partner to help you get the most out of Dynamics 365 Customer Insights. We are the Microsoft 2019 and 2020 US Partner of the Year and will provide application expertise and industry solutions. Send us a message and let's discuss your needs, roadblocks, and Microsoft technology solutions.

Dynamics 365 Customer Insights

Discover the end-to-end solution that delivers consistent, connected data across all channels of your organization with Microsoft Dynamics 365 Customer Insights. Unify the Power Platfrom with Power BI, Power Apps and Power Automate to work seamlessly across marketing, sales, operations, customer service and field service. 


Let's Make Your Implementation a Success

No worries—you're in good hands. JourneyTEAM is the Microsoft US Partner of the year and has helped hundreds of organizations get the most out of Microsoft technologies. Let's talk about your current or upcoming project.

Dynamics 365 Resources

Find out the latest information on Dynamics 365. To see all articles click here.

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The Ultimate 360‑Degree View of Your Customer

Know your customers like never before with a real-time customer data platform from Microsoft that includes Power BI, Power Apps, Power Automate and Power Virtual Agents.


Meet Some of Our Team

Ted Steffner

Sr. Account Executive


Landon Boogaard 

VP of Sales


Eric Beins 

CRM Director


Power BI 

Make informed, confident business decisions by putting data-driven insights into everyone’s hands.

Power Apps 

Turn ideas into organizational solutions by enabling everyone to build custom apps that solve business challenges.

Power Automate

Boost business productivity to get more done by giving everyone the ability to automate organizational processes.

Power Virtual Agents

Easily build chatbots to engage conversationally with your customers and employees—no coding required.

Ready to learn more about Dynamics 365 Customer Insights? Let's Talk.

JourneyTEAM is here to help! We can get you up to speed on pricing and the implementation process, schedule a demo, or answer questions about your specific needs. We’d love to learn more about you and your business and help you understand how Microsoft technologies fit into the picture. To get started—fill out the form on this page.