Unify Data for Real-Time Insights — Bring Together Transactional, Behavioral, and Demographic Data
Dynamics 365 Customer Insights is a part of Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. The platform's capabilities provide insights into who your customers are and how they engage with your platform. Unify customer data across multiple sources to get a single view of customers.
AUDIENCE INSIGHTS helps you transform your business into a customer-centric organization. Marketing, sales, and service professionals have the insights they need to personalize experiences. Connect data from transactional, behavioral, and observational sources to create a 360-degree customer view. See results faster with a CDP designed to deliver insights that can be acted upon.
ENGAGEMENT INSIGHTS (preview) lets you understand customer behavior and activate real-time insights to drive actions. Rapidly build, test, and deploy custom AI and ML models using analytics solutions at scale. Derive out-of-the-box insights with quick-start templates. Maintain full control over your customer data to ensure the highest level of data governance and compliance.
Dynamics 365 Customer Insights is Microsoft’s software for transforming data into actionable insights. Check out some of these recent case studies.
Do More With Dynamics 365 Customer Insights and Predict Customer Needs
Today’s customers have higher expectations than ever before. To exceed those expectations, it’s critical that your data can support your customers and your employees. Dynamics 365 Customer Insights addresses those barriers head-on by unifying the data and technology used throughout your organization and giving teams the right tools to provide personalized service across any channel.
JourneyTEAM is the right Microsoft Partner to help you get the most out of Dynamics 365 Customer Insights. We are the Microsoft 2019 and 2020 US Partner of the Year and will provide application expertise and industry solutions. Send us a message and let's discuss your needs, roadblocks, and Microsoft technology solutions.
Unify Data for Audience Insights
Reconcile conflicting data and resolve customer identities using map, match, and merge.
Analyze Customer Behaviors
Connect data across touchpoints, including websites, mobile apps, and connected devices. Quickly see key metrics and reports.
Track Business Performance
Use an intuitive experience for building measures to define and track key performance indicators (KPIs).
Trusted Platform and Security
Safeguard customer data with full control of the use, distribution, and removal of data within data classification in Azure.
Dynamics 365 Customer Insights
Discover the end-to-end solution that delivers consistent, connected data across all channels of your organization with Microsoft Dynamics 365 Customer Insights. Unify the Power Platfrom with Power BI, Power Apps and Power Automate to work seamlessly across marketing, sales, operations, customer service and field service.
Dynamics 365 Resources
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JourneyTEAM is here to help! We can get you up to speed on pricing and the implementation process, schedule a demo, or answer questions about your specific needs. We’d love to learn more about you and your business and help you understand how Microsoft technologies fit into the picture. To get started—fill out the form on this page.