Microsoft Dynamics 365 Customer Insights

JourneyTEAM is your Microsoft US Partner of the Year that resells and provides services for Dynamics 365 Customer Insights. We provide creative technology solutions that solve your business problems and give you lasting and sustainable growth. Let's talk how together we can transform your business.

Unify Multiple Sources of Data for Customer Insights — Bring Together Transactional, Behavioral, and Demographic Information

Dynamics 365 Customer Insights is Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. The platform's capabilities provide insights into who your customers are and how they engage with your platform. Unify customer data across multiple sources to get a single view of customers.

AUDIENCE INSIGHTS helps you transform your business into a customer-centric organization and identify segments based on your needs. Marketing, sales, and service professionals have the insights they need to personalize experiences. Connect data from transactional, behavioral, and observational sources to create a 360-degree customer view. See results faster with a CDP designed to deliver insights that can be acted upon.

ENGAGEMENT INSIGHTS lets you understand customer behavior and activate real-time insights to drive actions. Rapidly build, test, and deploy custom AI and ML models using analytics solutions at scale. Derive out-of-the-box insights with quick-start templates. Maintain full control over your customer data to ensure the highest level of data governance and compliance.

Do More With Dynamics 365 Customer Insights and Predict Customer Needs

Unify all your B2C and B2B customer data to generate AI-powered insights in real time.

Create a single view of the customer
Predict customer needs
Drive meaningful actions
Build trust

Understand customer behavior using digital and cross-channel analytics.

Understand the customer’s digital behavior
Unlock deeper insight using cross-channel data
Optimize the end-to-end customer journey

Dynamics 365 Customer Insights

JourneyTEAM is the right Microsoft Partner to help you get the most out of Dynamics 365 Customer Insights. We are the Microsoft 2019 and 2020 US Partner of the Year, and a 2021 Inner Circle partner, and will provide application expertise and industry solutions tailored to fit your business scenarios and will provide application expertise and industry solutions.

Send us a message and let's discuss your needs, roadblocks, and Microsoft technology solutions.

The Ultimate 360‑Degree View of Your Customer

Know your customers like never before with a real-time customer data platform from Microsoft that includes Power Platform, Dynamics 365 CRM, Business Central, Azure SQL, 3rd Party Systems (e.g.; Salesforce.com, Oracle, MySQL), and any dataset you have supporting your business.