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SAP vs. Dynamics 365 Business Central

Updated: Jan 1

Unveiling features, security measures, and strategic considerations for two leading tech solutions.

In the dynamic landscape of enterprise resource planning solutions, SAP and Dynamics 365 Business Central stand out as two major players. Both platforms offer a comprehensive suite of tools designed to streamline business processes, enhance productivity, and drive digital transformation. 

However, a closer look reveals nuanced differences that can significantly impact an organization's choice between the two. Below, we'll explore the key distinctions between SAP and Business Central, including features, security, pricing and licensing, and target audience. We’ll also help you determine which platform is better suited for your business needs.

What is SAP?

SAP, short for Systems, Applications, and Products, is a German multinational software corporation that has been a stalwart in the enterprise software market for decades. SAP provides a wide range of business applications, including ERP, CRM, and supply chain management solutions. Known for its robustness and scalability, SAP is often the go-to choice for large enterprises with complex business processes and global operations.

What is Dynamics 365?

Dynamics 365 Business Central is a cloud-based suite of business applications that combines ERP and CRM capabilities. Built on the Microsoft Azure cloud platform, Business Centraloffers a seamless integration with other Microsoft productivity tools, fostering collaboration and data consistency across various departments. Dynamics 365 is recognized for its user-friendly interface and adaptability, making it a popular choice for businesses of all sizes.

SAP and Dynamics 365 Business Central: What’s Included in Each Platform?

Both platforms bring a wealth of functionality to businesses, but the differences in their capabilities can significantly influence which you choose for your team. Let's delve into the distinct features of each platform to illuminate the capabilities that define SAP and Business Central.


Dynamics 365


Customization and scalability biggest strengths

Integration, adaptability, and friendly user interface biggest strengths




Business Size


Small and medium-sized businesses


Slightly more expensive

More cost-effective

SAP Features


A major strength of SAP is its customization capabilities. Your team can tailor the system to align precisely with your unique business processes, offering more flexibility than other platforms.

Global Operations Support

Designed for enterprises with global operations, SAP enables your team to more easily manage complex supply chain processes, intricate production workflows, and diverse regulatory environments.

Analytics and Reporting

SAP's analytics and reporting tools empower your team to derive actionable insights from data. From financial reporting to performance analytics, SAP provides a robust suite of tools for data-driven decision-making.


Built with scalability in mind, SAP is well-suited for large enterprises experiencing growth. The platform accommodates increased data volumes and transactional complexities, providing a foundation for sustained expansion.

Integration Capabilities

SAP includes a number of integration options, enabling you to seamlessly connect to third-party applications and platforms. This ultimately provides you with a comprehensive IT platform where you can conduct all your business processes.

customer data graphic

Dynamics 365 Business Central Features

User-Friendly Customization

Dynamics 365 offers a more user-friendly customization experience. Your users can modify the system to align with business processes without extensive coding knowledge.

Seamless Integration

Leveraging the power of the Microsoft ecosystem, Business Central integrates seamlessly with other Microsoft applications, including Office 365, Power BI, and Azure. This integration increases collaboration and ensures data consistency across the organization.

Unified ERP and CRM

Dynamics 365 takes a unified approach by combining ERP and CRM capabilities in a single cloud-based suite. This simplifies your IT landscape, providing a cohesive solution for both customer-facing and operational aspects of the business.

Adaptive User Interface

Recognizing the importance of user experience, Business Central features an intuitive and adaptive user interface. The platform aims to reduce user training time and enhance user adoption by providing a user-friendly environment.

Flexibility for Small- and Medium-Sized Businesses

Business Central's pricing structure and flexibility make it particularly attractive to small and medium-sized enterprises. The subscription-based model allows organizations to pay for the specific modules and features they need, potentially offering cost-effective solutions.


Security features are paramount to safeguarding sensitive data and ensuring compliance with industry regulations. Both SAP and Business Central recognize the critical importance of security and have implemented a range of features to fortify their platforms. Let's delve into the specific security measures employed by each platform:

SAP Security Features

  • Role-Based Access Control (RBAC): SAP employs a sophisticated RBAC system, you to define and manage user roles with precision. This ensures that individuals have access only to the data and functionalities necessary for their specific roles, reducing the risk of unauthorized access.

  • Encryption: Both data at rest and in transit are encrypted in SAP, mitigating the risk of unauthorized access or data interception. This is particularly crucial for industries with stringent compliance requirements.

  • Audit Trails and Monitoring: SAP provides robust audit trail capabilities, enabling you to track and monitor user activities within the system. This not only facilitates compliance reporting, but also aids in the early detection of potential security threats or anomalies.

  • Advanced Authentication Mechanisms: To enhance user authentication, SAP supports multi-factor authentication (MFA) and integration with various authentication providers. This additional layer of verification adds an extra level of security to prevent unauthorized access.

  • Security Patches and Updating: Regular security updates and patches are integral to SAP's commitment to staying ahead of potential vulnerabilities. Timely deployment of patches helps organizations maintain a secure environment by addressing known security issues.

Dynamics 365 Busines Central Security Features

  • Azure Active Directory Integration: Business Central leverages the robust security infrastructure of Azure Active Directory. This integration providesm you with a centralized identity management system, streamlining user access and enhancing overall security.

  • Role-Based Security: Similar to SAP, Business Central employs RBAC to control access to features and data based on user roles. This ensures that users have the appropriate level of access aligned with their responsibilities.\

  • Data Encryption: Business Central employs encryption mechanisms to secure data both in transit and at rest. This encryption, coupled with Azure's advanced security protocols, contributes to a comprehensive data protection strategy.

  • Threat Intelligence and Monitoring: Dynamics 365 Business Central incorporates advanced monitoring tools to detect and respond to potential security threats in real-time. This proactive approach enhances the platform's resilience against evolving cybersecurity challenges.

  • Conditional Access Policies: Business Central allows you to define conditional access policies so you can set specific criteria for user access. This dynamic approach ensures that access is granted or denied based on contextual factors, adding an extra layer of security.

customer relationship management neon graphic

Business Size

While both SAP and Business Central have flexibility and customization tools, each platform is better suited for specific business sizes. For example, SAP is well-suited for large enterprises with complex business processes, global operations, and those that need extensive customization. Manufacturing, finance, and healthcare industries often find SAP to be a good fit.

Business Central also caters to a broad audience but is often better suited for small and medium-sized businesses. Its user-friendly interface and seamless integration with Microsoft’s productivity tools make it an attractive choice for businesses looking for a more agile and adaptable solution. 

Pricing and Licensing

SAP and Business Central both have competitive pricing; however, SAP typically involves a higher cost upfront with licensing models that vary based on the specific models and user types you require. 

Business Central, on the other hand, offers a more flexible pricing structure, with a subscription-based model that allows you to pay for what you use. This makes it potentially more cost effective for small to medium-sized businesses.

Make the Right Choice for Your Business with the Help of JourneyTEAM

Here’s the bottom line: the choice between SAP and Business Central hinges on your business’s specific needs and preferences. While SAP excels in providing extensive customization and meeting the demands of large enterprises, Dynamics 365 offers flexibility, ease of use, and cost-effectiveness, making it an appealing option for a wider range of businesses. 

To learn more about how to create a Business Central environment catered to your specific needs, contact JourneyTEAM.


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